FREQUENTLY ASKED QUESTIONS

What makes Rogue Watches different?

Rogue Watches builds timepieces that combine precision, durability, and individuality. Each piece is crafted with high-quality materials and tested to perform in the toughest environments. We also specialize in custom builds for individuals, military teams, and organizations — each watch tells a story that’s entirely your own.

 

Can I order a custom watch?

Yes. We’ve built thousands of custom pieces for individuals, businesses, and elite military and tactical units. Whether you want a personalized dial, engraved caseback, or a full custom build, our team can bring your vision to life. Head to the Custom Department Page for more information.

How long does shipping take?

We ship from our Australian workshop.

  • Australia: 1–5 business days
  • International: 5–14 business days
    All orders include tracking. If you need Express shipping there are options available at checkout.

Please note: these timeframes are average estimates. While we always dispatch orders promptly, delivery times can occasionally vary due to factors outside our control, such as postal or customs delays.

Do you ship internationally?

Yes, we ship worldwide. Import duties or taxes may apply depending on your country’s regulations — these are the buyer’s responsibility. We use trusted carriers and ensure every order is securely packed for transit.

What movement do your watches use?

Our collections typically use Seiko and Miyota automatic movements, chosen for their accuracy and reliability. Check the product page for exact specifications.

Are Rogue Watches waterproof?

Yes — We rate all of our watches after they are assembled. That means they’re suitable for swimming, diving, and everyday wear. Check the product page for exact specifications.

What’s your warranty policy?

All Rogue watches come with a 12-month limited warranty covering manufacturing defects.
It does not cover damage from misuse, wear and tear, or unauthorized modifications.
If you ever have an issue, our team will help you get it sorted quickly.

Can I return or exchange my watch?

Yes. Please read our full Return Policy.

Custom or engraved pieces are final sale unless there’s a manufacturing fault.

How do I care for my watch?

To keep your watch performing and looking its best:

  • Secure the Crown – Always screw the crown down before wearing to prevent water or moisture from entering the watch.
  • Avoid Hot Water & Steam – Do not wear your watch in showers, saunas, or other hot/humid environments, as this can damage seals.
  • Check Bracelet Screws – Ensure all bracelet screws are tightened before wearing to maintain a secure fit.
  • Keep It Clean – Wipe your watch gently with a soft, lint-free cloth to remove fingerprints and dust. Always rinse with cold freshwater if it has been exposed to salt water.
  • Magnetism Matters – Avoid placing your watch near strong magnetic fields, which may affect accuracy.

Can you make team or unit watches?

Absolutely. We’ve created custom watches for military, police, and tactical units around the world.
You can add unit insignia, personalized engravings, and unique colorways to match your team’s identity.
Contact us for bulk or mission-specific builds.

Do you offer financing or installment payments?

Coming soon. 

Where can I see customer reviews?

You can find verified customer reviews directly on our Instagram page. We’re proud to have a loyal community of collectors, operators, and enthusiasts who trust Rogue in the field and beyond.